The email said they were sorry to lose me as a customer, and asked me to pass on my phone. Whoever I gave it to could re-activate it and get $5 added to their account. Now, obviously they would like me to do this so they can gain a customer (who would have to pay them a minimum of $20 every 90 days to keep their account active) to replace me. Still, I got emotional over this stupid email from this huge, faceless corporation. It didn't feel like they were trying to take advantage of me. It felt like they were my friend.
I wanted to keep my previous number when I switched to Verizon Wireless (and indeed, had consciously waited for number portability to come into effect before doing so), but I'm sort of tempted to re-activate with Virgin Mobile with a new number. I don't know what I would do with the phone—I guess I could loan it out to anyone who doesn't have a cellphone who I need to keep in touch with for a particular time period. But hey, it would only cost 1/6 as much as I'm paying Verizon Wireless now, and I'd spend way more than that on any of my actual friends in a heartbeat, right?